PRIVACY POLICY
Your information, respected.
Last updated: 14 August 2026
Who we are
Caristo Store is responsible for the personal information collected through this website. If you have a privacy question or wish to exercise your rights, please contact us at caristostore@outlook.com. Our business correspondence address is 14526 Kittridge St, Van Nuys, CA 91405, United States.
Information we collect
When you browse, contact us or place an order, we may collect information such as your name, email address, delivery address, order details, messages sent to us and technical information about the device or browser you use.
Why we use your information
We use this information to process and deliver orders, provide customer support, prevent fraud and keep our website secure. Where you choose to receive marketing, we may also use your email address to send product news and offers. Order and support information is used to fulfil our agreement with you; marketing is sent only where you have agreed or where permitted by law.
Who we share it with
We share information only when it is necessary to run our store, such as with payment providers, delivery partners and the service providers that support our website and customer service. We do not sell your personal information.
How long we keep it
We keep order and transaction records for as long as needed to provide our service and meet legal, tax and accounting obligations. We keep customer enquiries only for as long as necessary to resolve them. You can opt out of marketing at any time.
Your rights
Depending on where you live, you may have the right to ask for access to, correction or deletion of your personal information, or to object to or restrict certain processing. You may also be able to request a copy of your information. To make a request, email us at caristostore@outlook.com.
Cookies
Our website may use essential storage so it can function properly, including keeping a privacy choice you make on this site. If we add non-essential analytics or marketing technologies, we will ask for your choice before using them. You can choose essential-only use or allow analytics from the privacy notice shown on the site.
Questions or complaints
Please contact us first at caristostore@outlook.com and we will do our best to help. If you are in the UK and remain unhappy, you may raise a concern with the Information Commissioner’s Office (ICO).